The Bureau for Information and Services for Foreign Citizens is recognized as a good practice by the European Commission and the integration community. The news is published on The European Website on Integration (EWSI), an initiative of the European Commission under the Directorate-General Home Affairs and Migration, and the only EU-wide source bringing up-to-date information and good practices on migrant integration for policy makers and practitioners.
The Bureau for Information and Services for Foreign Citizens, founded in September 2021, is a collaborative initiative led by Sofia Municipality to establish a service centre providing up-to-date information and services to refugees and migrants, third-country nationals, NGOs, employers, and stakeholders. Sofia Development Association manages the Bureau together with the Bulgarian Red Cross and the support of UNHCR, Bulgaria. Over the past year and a half, the Bureau has established itself as an important source of information and coordination of integration-related services in the city, following the one-stop-shop approach.
Click here to read more about the good practice on EWSI.
Click here to find out more about the Bureau and the services offered.